Oxfam Bookshop Privacy Policy

OXFAM BOOKSHOP

PRIVACY POLICY

Last updated: June 2022

Principles

Information collected and used by Adelaide Charity Books Inc (ACN 57 895 216 272)

It is protected by Australian Privacy legislation. Personal information is any information or opinion that identifies you.

Adelaide Charity Books Inc complies with the Australian Privacy Act 1988 Principles in collection and handling of information about its customers, donors, prospective past and current volunteers, contractors, prospective past and current employees, sponsors, and organisations / businesses in specific partnerships.

The purpose of collecting the information is for the purpose of running a street shop and online service selling donated second-hand books.

What information is collected, how do we collect it, and how do we use it?

We collect information from:

Volunteers
Customers
Contractors
Donors
Event attendees
Prospective volunteers / employees / people engaged on an honorarium basis
Referees of prospective volunteers / employees / people engaged on an honorarium basis
Sponsors
Partners

We may collect, in hard or digital form:

Names, addresses, email addresses
Telephone number/s
Date of birth
Resumés
Bank account / credit or debit card information
Information from previous employees or other persons named as referees

Only information relevant to the role of the person with Oxfam Books will be collected, by form completion, telephone conversations, meetings and interviews. Adelaide Charity Books Inc will only collect and record information relevant to the role/activity.

We use your information to:

Verify identity
Manage our relationship with you
Process donations
Process reimbursements
Advise you about offers and events
Respond to your feedback and complaints
Improve our services to you
Manage your purchases from our street or online bookshop

Disclosure of information:

Oxfam Books will disclose some of your information to third parties such as Australia Post and other couriers in their provision of courier services to us, or to other businesses who act as Adelaide Charity Books Inc agents.

Oxfam Books will only disclose your information without your permission if it is:

in accordance with this Privacy Policy, or
required or authorised by law including without limitation the Australian Privacy Principles under the Privacy Act 1988

Storage and security of information:

As a condition of volunteering/employment, Adelaide Charity Books Inc volunteers/employees are required to respect the confidentiality of information and the privacy of individuals. Adelaide Charity Books Inc takes reasonable steps to ensure that the personal information it collects, uses, retains or discloses is accurate, complete and up to date and is protected from misuse, interference, loss, unauthorised access, modification or disclosure.

People may contact Adelaide Charity Books Inc to:

see and ask for correction of their personal information held
make a complaint about a breach of privacy
submit a complaint or query about this Privacy Policy or handling of information

To see your personal information, you will need to prove your identity.

Complaints relating to Privacy and blocked users:

Privacy complaints will be taken seriously and dealt with promptly and confidentially.

Adelaide Charity Books Inc reserves the right to block or end communication with people who act in an abusive manner towards us.

If you have a complaint relating to Privacy issues, please contact us with the specifics of it in an email to: admin@oxfambookshop.com

Cookies

Our website will use Cookies. These are stored on your hard drive to recognise you next time you visit our website.

You may not be able to use our website as it is it is meant to be used if you disable or remove/reject specific cookies.